什么是脆弱性?传统上,脆弱性被视为弱点或缺陷,但布雷恩·布朗博士在她的书《大胆而大胆》中写道:“脆弱性是核心,心脏,有意义的人类经历的中心”。
脆弱性使我们能够以有意义的方式相互联系。
这种联系对于大多数学习,领导力发展以及多样性,公平与包容性(DEI)计划至关重要。但是,我们如何在虚拟学习空间中培养联系和脆弱性呢?
创建包容性脆弱性的4个步骤
Step 1: Build trust.
重要的是,每个人都欢迎您加入虚拟学习领域。通常,在内部培训期间,我们跳过了该计划的关系建设方面。就像我们可以在面对面的活动中分配来宾座位或提供桌面对话卡一样,我们需要在虚拟空间中“设置桌子”。我们需要帮助建立和建立参与者之间的关系。
为什么这很重要?它帮助我们在小组中建立信任,并信任是必不可少的脆弱性。我们如何建立信任?我们可以在小组中包括虚拟的破冰船,以帮助开始介绍和个人对话。
个人最喜欢的:请学习者向您展示您的空间中的绿色。这可能是荧光笔,植物,杯子或一件艺术品。参与者找到了他们想要共享的绿色项目,要么打开相机以向组显示或将其描述给组。他们开始让其他人进入自己的个人空间(无论是在办公室还是家里),并分享一些与该小组共享的独特之处。
步骤2:建立舒适度。
The introductory conversations that are meant to build trust also contribute to building comfort in the virtual learning environment. However, in many cases, we need to ask learners to go a little deeper than sharing their favorite green sticky note.
How do we help them feel comfortable sharing? We can build in some “safe” questions for them to answer. These questions are often easy to answer and don’t require vulnerability. For example, “Have you ever attended a conference you loved?”
我喜欢从封闭的问题开始,因为它们易于回答,我们可以利用聊天框进行快速回答。对于许多人来说,聊天盒的参与率很低。即使您的空间不安静,您也可以参加(您好,偏远学校!)。
We can then follow up with an open question that goes a bit deeper: “What made that conference such a great experience?” Here, we are slowly building the learners’ comfort with reflecting, responding and sharing aloud in the virtual space.
Step 3: Build self-awareness.
如果您首先对自己不利,很难与他人脆弱。我们可以让参与者有时间通过要求他们暂停和反思来处理棘手的问题。在上面的示例中,诸如“您在参加会议上在哪里看到包容的例子?”之类的问题?或“您在哪里看到排他性的东西?”可以帮助启发自我意识在你的学习者中。
We can also prompt participants to think or even journal before responding. Then, we can move them into small groups to share and discuss. Tough questions are often best answered in small groups where it’s easier to be vulnerable.
Step 4: Build accountability.
一旦学习者更公开地分享,就必须开始建立问责制。这将使他们能够继续彼此脆弱,但也将使您的组织看到行为改变的好处。
我们可以问:我们可以单独和集体地做什么以在下次会议上创建包容性环境?
This question provides opportunity to discuss and collaborate and can be done in small group discussion with shared documents. Using a shared collaboration space provides multiple ways for participants to engage in the conversation (i.e., through speaking or writing) which allows people who process information in different ways to still participate together.
问责制很重要,因为它可以使我们从思考到行动。
下一步
很容易认为漏洞无法被创建in the virtual space and instead, default to another boring PowerPoint presentation. Yet, vulnerability seems to be the thing that allows us to truly identify problems and create better solutions, all while connecting to each other in a meaningful way. Next time you are creating a virtual session, try creating inclusive vulnerability by building trust, comfort, self-awareness, and accountability through relationships and intentional discussion.